Política de frete

Shipping Policy

This Shipping Policy outlines our procedures and conditions for shipping products purchased from our store. We aim to provide clear and transparent information regarding order processing, shipping times, costs, and delivery within the United Kingdom and internationally.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

•High Volume Periods: During periods of high order volume, processing times may be slightly extended. We appreciate your patience.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs. Please note that delivery estimates are calculated from the time your order is shipped, not from the time you place your order.

Domestic Shipping (United Kingdom)

We offer the following shipping options within the UK:

Shipping Method	Estimated Delivery Time (after dispatch)	Cost (GBP)
Standard Delivery	3-5 business days	£[X.XX]
Express Delivery	1-2 business days	£[Y.YY]

•Free Shipping: We may offer free standard shipping on orders over a certain value. This will be clearly indicated at checkout.

•Delivery within 30 days: We aim to deliver all goods within 30 days of purchase, unless a longer delivery period has been explicitly agreed upon with the customer.

International Shipping

We offer international shipping to selected countries. Shipping costs and estimated delivery times for international orders will vary depending on the destination and will be calculated at checkout.

•Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company Name Here] is not responsible for these charges if they are applied and are your responsibility as the customer.

3. Order Tracking

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within [e.g., 7 days for UK standard delivery] of receiving your shipping confirmation email, please contact us at [benyse.store@gmail.com] with your name and order number, and we will look into it for you.

4. Local Delivery

We do not currently offer local delivery services.

5. In-Store Pickup

We do not currently offer in-store pickup.

6. Shipping to P.O. Boxes

We are unable to ship to P.O. boxes. Please provide a physical address for delivery.

7. Damaged or Lost Packages

If you receive a damaged package, please contact us immediately at [benyse.store@gmail.com] with photos of the damage. We will work with the shipping carrier to resolve the issue.

If your package is lost in transit, please contact us, and we will assist you in filing a claim with the carrier and arranging for a replacement or refund.